Privacy Policy

Last updated: September 28, 2026

MEGAMIX Sp. z o.o. ("MEGAMIX", "we", "us", or "our") respects your privacy and is committed to protecting the personal data of everyone who visits our website or does business with us. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and the rights you have under the EU General Data Protection Regulation (GDPR) and Polish data protection law (RODO).

1. Data Controller

The controller of your personal data is:

2. What Personal Data We Collect

Depending on how you interact with us, we may collect:

• Contact details (name, company name, email address, phone number) submitted through our quote request form, WhatsApp, email, or by phone.
• Business and shipment details necessary to prepare a quote or provide transport and forwarding services (e.g. cargo type, pickup/delivery addresses, weight, dimensions, delivery dates).
• Billing and accounting information (e.g. company registration and tax details) required to issue invoices and comply with legal obligations.
• Technical data collected automatically when you browse our website (e.g. IP address, browser type, pages visited) for the purpose of keeping the site secure and functioning correctly.

3. Why We Process Your Data (Legal Basis)

• Performance of a contract — to prepare quotes, arrange transport, and deliver logistics services you request.
• Legal obligation — to comply with tax, customs, accounting, and transport-related record-keeping requirements under Polish and EU law.
• Legitimate interest — to respond to enquiries, maintain business relationships, and keep our website and systems secure.
• Consent — where you have voluntarily provided data for a specific purpose (e.g. a marketing enquiry), which you may withdraw at any time.

4. How Long We Keep Your Data

We retain personal data only for as long as necessary to fulfil the purposes described above, including to satisfy legal, accounting, or reporting obligations. Shipment and invoicing records are generally kept for the period required by Polish tax and accounting law (currently up to 5 years from the end of the relevant tax year). Enquiry data that does not result in a business relationship is deleted after a reasonable period, typically within 12 months.

5. Who We Share Your Data With

We may share personal data, to the extent necessary, with:

• Subcontracted carriers, drivers, and logistics partners involved in fulfilling your transport order.
• Customs agencies and border authorities, where required for international road transport.
• Our accounting, IT, hosting, and software service providers, acting under contractual data protection obligations.
• Public authorities where disclosure is required by law.

We do not sell your personal data to third parties.

6. International Transfers

As an international road transport and freight forwarding company operating across Europe, shipment-related data may be processed by partners located in other European Economic Area (EEA) countries in connection with the transport you request. Where data is transferred outside the EEA, we ensure appropriate safeguards are in place in accordance with GDPR.

7. Your Rights

Under GDPR, you have the right to:

• Access the personal data we hold about you;
• Request correction of inaccurate or incomplete data;
• Request erasure of your data, where applicable;
• Request restriction of, or object to, certain processing;
• Request a copy of your data in a portable format;
• Withdraw consent at any time, where processing is based on consent;
• Lodge a complaint with the Polish supervisory authority, the President of the Personal Data Protection Office (Urząd Ochrony Danych Osobowych, UODO), ul. Stawki 2, 00-193 Warsaw, Poland (uodo.gov.pl).

To exercise any of these rights, contact us at megamixlog@outlook.com.

8. Cookies

Our website may use a limited number of essential and analytics cookies to ensure the site works correctly and to understand how visitors use it. You can control or disable cookies through your browser settings at any time.

9. Data Security

We apply reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The date at the top of this page indicates when it was last revised.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at megamixlog@outlook.com or +48 794 142 447.